How to Validate a PCmover Serial Number Offline

SUMMARY

I do not have Internet access on my New PC. How do I acquire a validation code so that I may perform the migration?

SOLUTION

If you do not have internet access on the New computer, you will need to obtain a validation code manually. Follow these directions in order to do this:

Click on the link below for your version of PCmover:
PCmover version 11
PCmover version 10 or lower

FOR PCMOVER VERSION 11

1. When PCmover v11 requests your serial number, click on the Validate Using Another PC link as shown here:
   
2. Your Network Name and Session Code are displayed on this screen. The following is an example of the Validating Without an Internet Connection screen:
   
3. You will need the Network Name and Session Code, along with your PCmover Serial Number in order to obtain the Validation Code. Once you have these, you will need to use one of these two methods to obtain the Validation Code:

   a) On another computer with internet access, go to http://www.laplink.com/validation and select PCmover.

   Fill in the information on the form, and click the Validate Serial Number button to get your validation code. The following is an example of this screen.
   

   b) If you do not have Internet access on any other computers, contact Laplink Customer Service at 1-425-952-6000 and we will be able to assist you with obtaining the validation code over the phone. You will need to provide the above information to the representative. It is suggested that you be at the New computer with the Validating without an Internet Connection screen open when you contact Laplink Customer Service.

4. Once you have obtained your Validation Code, simply enter it into the Validation Code field of the Validating Without an Internet Connection screen and click Ok. This will take you back to the first screen, enter your name and e-mail address, leave the Validation Code in the Serial Number field, and click Next. Your computer should now be validated and ready to proceed with the migration.

   NOTE: For your Name, enter First and Last name only. You may receive and invalid serial number error if you enter a middle initial or punctuation.

FOR PCMOVER VERSION 10 OR LOWER

1. 1. When PCmover or Transfer Your PC requests your serial number, click on the No Internet Access button as shown here:
      
   2. Your Network Name and Session Code are displayed on this screen. The following is an example of the Get Validation Code screen:
      
   3. You will need the Network Name and Session Code, along with your PCmover Serial Number or Transfer Your PC Serial Number, in order to obtain the Validation Code. Once you have these, you will need to use one of these two methods to obtain the Validation Code:

      a) On another computer with internet access, go to the web page appropriate to your product:

      PCMover: http://register.pcmover.laplink.com/validator.php and select the PCmover option.
      Transfer Your PC: http://register.pcmover.laplink.com/typc.php
      Fill in the information on the form, and click the Validate Serial Number button to get your validation code. The following is an example of this screen.
      

      b) If you do not have Internet access on any other computers, contact Laplink Customer Service at 1-425-952-6000 and we will be able to assist you with obtaining the validation code over the phone. You will need to provide the above information to the representative. It is suggested that you be at the New computer with the Get Validation Code screen open when you contact Laplink Customer Service.

   4. Once you have obtained your Validation Code, simply enter it into the Validation Code field of the Get Validation Code screen and click Ok. This will take you back to the first screen, enter your name and e-mail address, leave the Validation Code in the Serial Number field, and click Next. Your computer should now be validated and ready to proceed with the migration.
      

NOTE: For your Name, enter First and Last name only. You may receive and invalid serial number error if you enter a middle initial or punctuation.

If you have any further issues with this process, please contact Customer Service.