PCmover FAQ – Laplink®

Trusted For Over 35 Years

Laplink® > FAQ > PCmover FAQ

Getting Started With PCmover

Quick Start Guide
Please see below for some commonly asked questions. If your question is not answered, please “join us in chat!

How does PCmover work?

How many do I need to purchase?

Intel Master Key Redemption

PCmover says that my old PC is on a newer Windows version than my new PC

I've never used PCmover before, what can I expect?

I'm done with the transfer, now what?

What can I do with my old PC?

I'm about to use PCmover, but not sure how... Where can I get assistance?

Which edition of PCmover is right for me?

Transferring Microsoft Office with PCmover

SUMMARY
Can I transfer the Office program suite with PCmover?

SOLUTION
The following chart shows what Office versions you can and cannot transfer with PCmover depending on the Office bit architecture and your operating system constellation:

MICROSOFT OFFICE COMPABILITY
Office: Version and
Bit Architecture Operating system
OLD PC Operating system
NEW PC Result

32 bit

Office 2003-2007 All All YES

Office 2010 & Office 365 2010 Any 32 bit Any 32 bit YES
Any 64 bit Any 64 bit YES
Any 32 bit Any 64 bit NO

Office 2013 & Office 365 2013 Any 32 bit Any 32 bit YES
Any 64 bit Any 64 bit YES
Any 32 bit Any 64 bit NO

Office 2016 & Office 365 2016 Any 32 bit Any 32 bit YES
Any 64 bit Any 64 bit YES
Any 32 bit Any 64 bit NO
================= ================= ================= =================
64 bit

Office 2010 & Office 365 2010 Any 64 bit Any 64 bit YES

Office 2013 & Office 365 2013 Any 64 bit Any 64 bit YES

Office 2016 & Office 365 2016 Any 64 bit Any 64 bit YES

need help?

Contact laplink.com/contact